Annual Case Data

Types of Ombudsman Intervention include:

  • Consultation
  • Departmental Facilitation
  • Follow-up
  • Informal Inquiry
  • Mediation
  • Negotiation
  • Referred to Off-Campus Resource
  • Participation in Consultation Group
  • Policy/Review Recommendation
  • Referral/Options
  • Shuttle Diplomacy
  • Training

Staff Issues include:

  • Co-worker dispute
  • Supervisor-Co-worker dispute
  • Mid-level management-Senior level management dispute
  • Multiple party conflict/dispute
  • Internal department/systemic conflict
  • Departure from departmental mission statement
  • Counter-productive management practices
  • Hostile work environment
  • Inappropriate/unprofessional work relationships
  • Cultural insensitivity
  • Process-policy and procedure questions around:
    • Clarification of university policies
    • Improper business practices
    • Performance evaluations
    • Corrective action/discipline
    • Termination/severance
    • Conflicts of Interest
    • Grievance and representation rights of non-union employee’s

Faculty Issues include:

  • Breakdown of civil engagement between colleagues
  • Internal disputes impacting academic mission
  • Personnel actions-tenure/merit
  • Career advancement concerns
  • Disputes or conflicts with:
    • Staff
    • Undergraduates
    • Graduates
    • Teaching Assistants

Medical School and UCI Medical Center Issues include:

  • Co- worker disputes
  • Supervisor /Co-worker dispute
  • Mid- level/Senior level dispute
  • Multiple party conflict/dispute
  • Physician/Principal Investigator dispute
  • Internal department/systemic conflict
  • Departmental restructuring concerns
  • Departure from departmental mission statement
  • Funding/grant research concerns
  • Improper business practices
  • Inappropriate/unprofessional work relationships
  • Hostile work environment
  • Cultural insensitivity
  • Counter-productive management practices
  • Patient care complaints and concerns
  • Corrective action and discipline process concerns
  • Performance evaluation concerns
  • Breakdown in communication/leadership, which negatively impacts team cohesion and patient care

Undergraduate Students Issues include:

  • Dispute with Academic Advisor
  • Dispute with Associate Dean
  • Academic probation
  • Academic dismissal
  • Grade dispute
  • Dispute with Faculty/T.A.
  • Financial Aid dispute
  • On-campus housing dispute
  • Off-campus housing dispute
  • Assist students in navigating the administrative bureaucracy
  • Process policy and procedure questions around:
    • Academic honesty rights and due process
    • Student conduct investigative interviews
    • Re-payment of outstanding bills
    • Financial aid appeals
    • Filing police complaints
    • Policies in general

Graduate Students Issues include:

  • Dispute with advisor
  • Dispute with Principal Investigator
  • Funding concerns
  • Research authorship dispute
  • Advancement to candidacy concerns
  • Dissertation/Exam committee dispute
  • Navigating departmental politics